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Legal

Privacy Policy

Last updated: December 16, 2024

1. Information We Collect

At Dalmorra, we collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.

2. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your comments, questions, and requests
  • Send marketing communications (with your consent)
  • Improve our website and customer experience
  • Detect, prevent, and address fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations (payment processors, shipping carriers)
  • Legal authorities when required by law
  • Business partners with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Types of cookies we use: Essential cookies, analytics cookies, and marketing cookies.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Synera

Email: support@dalmorra.com

Phone: +31 12345678

Address: Rotterdam, Netherlands

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